James A. Schwarz is the Vice President of Total Quality Systems (TQS). Mr. Schwarz has extensive experience in the design and creation of software systems for business and engineering. He also has direct manufacturing experience as a process engineer in the semiconductor and electronics assembly industries. He is currently responsible for product development and training at TQS - having been with the firm for over 11 years. He has an extensive training background, having worked with customers across North America, Mexico, Europe and the Middle East. He has presented papers at conferences in the: U.S., Canada and the United Kingdom. Mr. Schwarz takes his work experience as a trainer into his personal life where he is a fully certified ski instructor. He holds a B.S. in Electrical Engineering and a Masters in International Management. He also speaks Spanish fluently and Portuguese functionally.